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  1. CAPS Online Support Help Center
  2. FAQs

FAQs

Using CAPS Online

  • How do I enter closures? (Licensed Providers)
  • How do I enter closures? (Programs)
  • When can I submit my attendance for payment?
  • Attendance Submission Checklist
  • How do I update my contact information in CAPS Online?
  • Disabling 2-Step Verification in NYC ID
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What is CAPS Online?

  • What is CAPS Online?
  • Can I still submit attendance using CAPS/IVR or the paper ACS1 form?
  • Do I have to use CAPS Online? / Why do I have to use CAPS Online?
  • What happens if I don't have access to the internet on certain days?
  • What is an NYC ID? Why is it necessary? How do I create a NYC ID?
  • Do I have to enter my attendance daily?
CAPS Online Support Help Center
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