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Attendance Submission Checklist

  • Updated

Attendance Submission Checklist 


Remember to check the following items before trying to submit your attendance for payment processing.

  1. Did you enter attendance for every day of the month?
    Whether the children attend your care on a given day or not, attendance must be entered in the form of time-in / time-out information, absences, or closures.

  2. Are there holidays within the service month?
    Voucher Programs and licensed/registered home-based providers must manually enter holidays in CAPS Online as closures by clicking the "Closures" option in the Program/Provider drop-down menu. 
    *For more information on entering closures, please visit: How do I enter closures? (Programs) or How do I enter closures? (Licensed providers)

  3. Do all your child records show a status of  "Completed" on the Monthly Attendance Submission page?
    On the Monthly Attendance Submission page, check the "Status" column furthest to the right (see Image 12.1). Records that are ready to be submitted will say Completed and you must click the certification checkbox at the bottom of your screen and then click the "Submit" button at the bottom. (Note: all completed records, regardless of filters, will be submitted together)

    Image 12.1
    Help Center - MAS - boxes.jpg

If your records have a different status, please see below:

  • Incomplete: You're missing at least one day of attendance. Click on the pencil icon in the Action column to the left of the child's name [Image 12.2], and a calendar will pop up, showing the day(s) missing attendance in red [Image 12.3]. You must enter a time-in/time-out, absence, or closure for each day of the month in order to submit your attendance.

    Image 12.2Help Center - MAS - action.jpg

    Once you fill in the attendance for the missing days shown in red, you'll be able to submit your attendance. In the example below [Image 12.3], attendance is missing for March 3, 5, 17, 18, 24, and 31.

    Image 12.3
    Help Center - MAS - CMS.jpg

  • Non-submittable: There are a few different things that can trigger non-submittable records, such as changes to enrollment, parents' fees, or closures. In this case, please wait one business day before trying to submit your attendance.

For a more detailed guide on submitting attendance, please visit: Submitting Attendance for Payment Processing

For submission dates from ACS, please click here: When can I submit my attendance for payment?

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