As of September 1, 2022, all ACS childcare providers are required to submit time-in and time-out attendance in CAPS Online. The CAPS IVR phone system and ACS1 paper attendance forms are no longer available as methods for submitting attendance for payment processing.
If you are having difficulty with CAPS Online, you may register for a CAPS Online Training Webinar by visiting https://earlychildhoodny.org/capsonline/index.php#training.
Supplemental resources such as video tutorials and quick guides are also available on the New York Early Childhood Professional Development Institute and ACS websites. If you are having technical issues with the system, you may reach out for support by emailing CAPSOnline@earlychildhoodny.org or by calling 212-835-7610, selecting a language, and then pressing star (*).