Hours of Operation will now be updated by users in CAPS Online instead of by ACS/CFWB. Please note that all hours of operation must match your licensed hours of operation with your licensing (NYC DOHMH or NYS OCFS), registration (NYS OCFS), or enrollment (NYS OCFS/WHEDco) agency.
- Click on the Program (Provider) button in the navigation bar, then click on Program (Provider) Profile.
- This will bring up the Program (Provider) Profile page. Click on the last section of the page, Days, Session and Hours of Operation.
- Enter your hours of operation for each day. In the example below, the Open time is 7:00 am. Type 7:00, and then select 07:00 (7:00 AM) from the dropdown menu.
- Below that, enter the time you close in the Close box. In this example, the close time is 6:30 pm. Type 6:30, and then select 18:30 (6:30 PM) from the dropdown menu. (Please note: CAPS Online runs in military time, so be sure to select the PM hours, which populate under the AM times.)
- Repeat steps 3 and 4 to fill in the rest of the week for your operating hours.
- When you are done entering open and close times for each day of the week that your program is open, click on the check box next to the paragraph that reads “I certify that the updated hours of operation are correct and are consistent with the hours of operation provided to the oversight agency for my license (NYC DOHMH or NYS OCFS), registration (NYS OCFS) or enrollment (NYS OCFS/WHEDco),” and click Save.
After pressing Save, you will receive a green confirmation message at the top of the screen.